18K Gold Plated Heart Necklace

Our Commitment to Quality

Every Bon Bon Bijou piece is handcrafted with premium materials — from 925 sterling silver to 18K gold plating — ensuring long-lasting shine, durability, and elegance. We proudly stand behind the quality of our jewelry with a 6-month warranty against manufacturing defects.

Warranty Coverage

Your purchase is protected for 30 days from the date of delivery against manufacturing defects in materials or workmanship.

• This includes:
• Faulty clasps, chains, or closures
• Loose settings or connections
• Defects in plating or finish under normal wear

Our warranty does not cover:

• Damage from misuse, accidents, or improper handling
• Normal wear and tear (including scratches or fading)
• Damage caused by exposure to chemicals, perfumes, or water

How to Request a Repair or Replacement

If your jewelry experiences an issue covered by our warranty, please reach out to us at:
📧 shopbonbonbijou@gmail.com

Include your order number, photos of the issue, and a brief description.
Our support team will respond within 3–5 business days to guide you through the repair or replacement process.

Jewelry Care Tips

To keep your jewelry looking new:

• Avoid contact with perfumes, lotions, and cleaning agents
• Remove your jewelry before showering, swimming, or sleeping
• Clean gently with a soft jewelry polishing cloth
• Store in the original box or a soft pouch when not in use

With proper care, your Bon Bon Bijou jewelry will preserve its brilliance and sophistication for years to come.